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Web13 apr. 2024 · Hilton offers better customer service to elite members, while Marriott does provide better service via social media / Flyertalk. But if your loyalty program has become a hashtag for all the wrong reasons – #bonvoyed – that tips the scales… Advantage: Hilton . The Bottom Line. There is more upside to Marriott as a Platinum or Titanium member. Web18 aug. 2024 · That’s not what we expected. Marriott will continue to only offer Platinum members suite upgrades at the discretion of hotels, and that sure is disappointing, since it directly contradicts what we’ve been told. … covid tianjin
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